Shipping Policy

Every work of art is carefully prepared, packaged, and shipped with the attention it deserves. We take great care to ensure that your order arrives safely and in excellent condition.

Processing Times

Original paintings and in stock prints are typically prepared for shipment within 3–5 business days after your order is placed.

Made to order fine art prints are generally produced and shipped within 5–10 business days. Because each print is created specifically for your order, production times may vary slightly.

If your order includes both an original painting and fine art prints, they may ship separately.

Shipping Methods

Orders are shipped using trusted carriers such as USPS, UPS, or FedEx, depending on the size, destination, and value of the artwork.

A shipping confirmation and tracking information will be provided once your order has been dispatched.

Packaging

Original artwork is professionally packaged using archival and protective materials to safeguard it during transit. Every effort is made to ensure your artwork arrives in pristine condition.

Shipping Rates

A standard shipping rate of $15 per order applies to all domestic orders.

Orders are carefully packaged to protect your artwork during transit. Each piece is prepared with archival care and shipped using a reliable carrier service.

Any applicable taxes, customs duties, import fees, or other charges required by the destination country are the responsibility of the customer.

Delivery Estimates

Delivery times shown at checkout are estimates provided by the shipping carrier and are not guaranteed. Delays caused by weather, carrier disruptions, customs processing, or other circumstances beyond our control may occasionally occur.

Damaged or Lost Shipments

If your artwork arrives damaged, please contact us within 7 days of delivery and include photographs of the artwork, its packaging, and the shipping carton so we can assist you promptly.

If your shipment appears to be lost in transit, please contact us as soon as possible. We will work with the carrier to investigate and help resolve the issue.

Questions

If you have any questions regarding shipping, delivery timelines, or special shipping requests, we are always pleased to assist before or after your purchase.

Email us at Support@luxbenedicta.studio